Last updated: June 2026

1. Introduction

SK Nutricare™ is a brand name wholly owned and operated by Dt. Swetha Gangadhari (Proprietor), trading under the registered sole proprietorship firm Rudraksh Enterprises, based in Hyderabad, Telangana, India. This Privacy Policy explains how we collect, use, and protect your personal information when you use the SK Nutricare™ website and mobile application. All commercial operations, business billing, and invoicing are executed under Rudraksh Enterprises.

By using our app, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect the following types of information:

Personal details: name, email address, phone number

Health information: age, height, weight, health goals, medical conditions, pregnancy status

Activity data: steps, sleep hours, water intake, calorie logs

Meal logs: food items, quantities, and nutritional data

Appointment details: booking dates, times, and consultation notes

Payment Information: Payment method and transaction references (we do NOT store raw card details). All financial transactions are securely routed through our parent entity, Rudraksh Enterprises. Please note that transaction charges on your bank statements, UPI apps, or credit card bills will appear under the name "Rudraksh Enterprises".

Progress photos: body measurement photos (stored securely)

Device data: push notification tokens for sending reminders

3. How We Use Your Information

We use your information to:

Provide personalized nutrition coaching and diet plans

Track your health progress and activity

Schedule and manage appointments with Dt. Swetha

Process subscription payments

Send reminders and notifications

Improve our services

4. Data Sharing

We do NOT sell, trade, or rent your personal information to third parties.

Your data is only shared with:

Your assigned coach (for coaching purposes only)

Dt. Swetha Gangadhari (CEO/Admin) for business oversight

Email service providers (Brevo) for sending OTP emails only

5. Data Storage & Security

All data is stored securely on MongoDB Atlas cloud servers

All communication is encrypted using HTTPS/SSL

Passwords are hashed using bcrypt — never stored in plain text

Authentication uses JWT tokens with 7-day expiry

Access is role-based — clients can only see their own data

6. Data Retention

We retain your data for as long as your account is active. If you delete your account, all personal data is permanently deleted within 24 hours, except:

Payment records (kept for 3 years for legal/audit purposes)

Anonymized usage statistics

7. Your Rights & Account Deletion

You have the right to:

Access your personal data at any time

Edit or update your profile information

Delete your account and all associated data

Opt out of push notifications

Request a copy of your data

To request account deletion: Contact us at sknutricare.swetha@gmail.com with subject "Account Deletion Request" along with your registered email address. All personal data will be permanently deleted within 24 hours. Payment records may be retained for 3 years for legal and audit purposes.

8. Children's Privacy

SK Nutricare™ is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. Health Data Disclaimer

The information provided in this app is for general wellness purposes only. It is not a substitute for professional medical advice, diagnosis, or treatment. Always consult your doctor before making significant dietary changes.

10. Third-Party Services

We use the following third-party services:

MongoDB Atlas — database storage

Render — backend hosting

Brevo — email OTP service

Expo — mobile app platform

Razorpay — payment processing

Cloudinary — media storage

Each service has their own Privacy Policy which we encourage you to review.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last updated" date at the top of this page. Continued use of the app after changes means you accept the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Name: Dt. Swetha Gangadhari

Business: Rudraksh Enterprises

Email: sknutricare.swetha@gmail.com

Location: Hyderabad, Telangana, India